Cns next thomasville
CNS Announces Rebrand as CNSNext
For more than 20 years, Community Network Services (CNS) has been the telecommunications and broadband service leader in southwest Georgia. With a history of providing Internet, telephone and digital television services to the communities of Thomasville, Cairo, Camilla, Moultrie, Pelham, Baconton, Doerun and Norman Park, CNS is now poised to move into a new era of providing key technological services to both residential and business customers. Beginning this month, CNS will be branded as CNSNext, signaling the introduction of many new service offerings that will soon be available.
“CNSNext symbolizes a step into the future for our company and our customers,” said Sheryl Sealy, Marketing Director. “The new brand shows our continuing commitment to offering the best customer experience possible through new and improved products and unparalleled customer service. In addition to our new look, we also have some exciting product offerings launching in the near future.”
CNS was formed in the mid-1990s at a time when larger telecommunications providers were overlooking rural areas and did not have plans to offer high speed or broadband services in thes
Customer Service: (229) 336-7856
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In 1997 a partnership was formed between the cities of Cairo, Camilla, Moultrie, and Thomasville to construct a telecommunications network with the goal of providing high quality, low cost telecommunications services for schools, hospitals and businesses.
Through this partnership, the City of Camilla constructed a state of the art hybrid fiber-coax telecommunications system. This infrastructure provides customers with video and high-speed data communications equal to services typically only found in large metropolitan areas.
One of the advantages of this partnership is point-to-point communication services. Schools now have the ability to interconnect through the telecommunications network of these four cities. Students in Camilla can broadcast special events or share educational information with students in Thomasville as it happens, all while remaining in their respective classrooms.
Cable television and internet services are provided through the City of Camilla's Telecommunications Department called CNSNext. Cable
CNSNext Plans & Pricing
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Dear Ms. Holloway:
I am writing to describe the frustrating saga I have experienced with CNS Next.
In mid- October, I went to the local CNS office to apply for the new service. While I was disappointed to learn that the next appointment to install the new service would be on November 22, I expected to have service continue until that date.
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On October 24, while watching the evening news, my TV went black, and a message appeared on my cable set-top box indicating the device was no longer in use.
After several unsuccessful attempts to reach customer service by phone, I made another trip to the CNS office, where I was given a “fire stick,” which I cannot install. As a result of the entire debacle, I have resigned myself to having no television service until Nov. 22, if then.
My question to you is this: Why has your newspaper failed to cover this “transfer” to CNS Next and the obvious failures in the conversion. I hope that you will initiate coverage of this failure. In my opinion it is certainly newsworthy.
Sincerely yours,
Joseph B. LeRoy
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CNSNEXT RESPONDS TO OUTPOURING OF CUSTOMERS SIGNING UP FOR THEIR NEW STREAMING SERVICE, NEXSTREAM.
CNSNext recently opened a new Customer Engagement Facility at 77 Williamsburg Avenue in Thomasville to serve the participating communities of Cairo, Camilla, Moultrie, Thomasville, Pelham, Baconton, Doerun, and Norman Park. The new facility is important as CNSNext works to transition traditional cable customers to NextStream, a new video streaming service. Current CNSNext cable customers were required to transition to NextStream by September 30 to avoid service interruptions, but that deadline has been extended to November 15 to better serve customers.
Randy Eubanks, Director of CNSNext Operations, expressed his excitement about the overwhelming response from customers transitioning from traditional cable TV service to streaming service. "We understand that this transition has been difficult for our customers, which is disappointing to us as we pride ourselves on delivering outstanding service to the communities we serve," said Eubanks. "We feel the best way to assist our customers with moving to NextStream is by allowing for more time to transition to the service. Our goal is to